Front Desk Frankie
By wevvywoo
- 538 reads
My name causes me no end of trouble.
I have just tried to cancel a hotel booking that I had previously made that day in Shatin, New Territories, Hong Kong:
'Could you please give me your name please?'
'Yep. Neil Wetherall'
¦an uncomfortable silence.
'Neil Wetherall. Do you want me to spell that for you?'
'Oh yes please.'
'N ' E ' I ' L'
'N ' A¦'
'No. N ' E.'
'N ' A.'
'No. E for egg.'
'N, N, N ' A ' Z?'
'No. N for Nancy. E for egg. I for igloo. L for Lima.'
'Aaaah. N ' A ' I ' L!'
'No!!! N for Nancy!'
'Yes.'
'E for egg!'
'A for airg¦'
'No!!! E ' E for, E for erm, erm, E for easy.'
'Aaaaah. E for easy. Okay. N ' E ' I ' L'.
'Yes.'
'Thank you sir. Is that your surname?'
'No. That is my Christian name. My first name. My surname is Wetherall.
'Wehrul'
'Yes. W for water. E for easy. T for Tommy. H for hotel. E for easy. R for Robert. A for apple. L for Lima. L for Lima.'
'Okay thank you sir. So your surname is 'W for warder. E for easy. T for tommy. H for hotel. E for easy. R for rabbit. I for igloo¦
'No. A. A for apple.'
'A for apple. Oh okay. A ' A ' A for apple. L for Lima. L for Lima.'
'Yes. That's correct.'
'Okay. Hold on a second Mr Wehrul, I will check on the computer for you.'
¦
'I am afraid I cannot see your reservation. Did you make it through the internet?'
'No. I telephoned & made the booking today.'
'Ohhhhh. Erm. Can I take your name & number & I will call you back.'
'Yes. My name is Neil Wetherall. My number is 9023 3249.'
'Thank you Mr Wehrul. My name is Front Desk Frankie. I will call you back as soon as possible.'
'Thanks Frankie. Bye.'
'Bye Mr Wehrul.'
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