Doro

My Brother Eric has Mental Health, someone who I work with years ago recommend the mobile phone called Doro. It is for older people and easy to use with big keys. Yesterday when I went to see Eric to bring his food shop, he told me, “My mobile is broke,” I looked at it and indeed it was broke, it is the flip style. I said, to Eric, “Don’t worry I will buy you another one tomorrow, and bring it over to you.”

Using his money, I looked which of the Store would have it in stock and there was only one, if I wanted it today. I took his old phone with me.

I paid for the phone and asked the Staff, “Please can you put the old sim card into the new phone?” She replied, “We can’t do that, we are not insured, if I was to ruin the sim, I would be liable.” I replied, “OK,” But I wasn’t happy, so I said, to her, “This is the third mobile I have bought for my Brother, in the past, other Store Assistants here have done it for me, as I don’t know how to do it, and this is a mobile for older people,”  She graciously repeated herself, and I said, “OK,” again.

On the way home I did wonder how older people coped with putting the tiny sim card into the phone. Even I don’t put my own sim card in I always take it to the shop of my mobile provider.

Thank goodness my Daughter Meghan is still at home with us and not at university yet, she was able to do what I couldn’t, and did it quickly too. I fully charged it and put my number in and the number of the care home that he lives in. Eric does not know how to read a text or how to send me one. On the odd occasion that I have had a text from him, they have always been blank, I don’t know how one can send a blank text.   

I was then able to keep my promise and give Eric his new Doro phone today. I asked him to phone me, and it worked and I rang him and he was able to answer the phone.

I asked Eric, “Are you happy?” He said, “Yes.” Job done.