The Mighty!

A friend bought an expensive ticket. Something serious happened and the friend was unable to go. I was asked, “Can you contact the Ticket Company and ask if I can get a full refund, and explain why.”

I love a challenge, and got to work, I looked everywhere for a phone number, none sadly could be found. All phone numbers found, they didn’t work, dead ends. It was a pointless roundabout, of hopes dashed!

I didn’t want to use emails, I wanted to speak to a real person and get my point across. I just wasted my precious time! It was Very annoying.

So, on behalf of my friend, I did the email. Before I pressed send, I took a picture and sent it to my friend, for their approval, all was well, then I sent it.

I waited and waited. I checked my emails over and over again. My friend wasn’t allowed to resell the ticket on their site.

The day of the event, they still didn’t have the decency to reply to my email. Why? Because they Know they are Mighty and have All the Power. They know they will never go Bust! The friend with the ticket, was small fry. A nobody, a nothing to them. It opened my eyes. Over the years, there would have been other small fries, little nobodies, Nothings to them. Their Customer Service is rubbish!

Sometimes in life, I wonder why does Such a Huge Company go bust? They seem too big to fall, yet some of them Do Fall!  I would like to think, it is because they ignored, the invisible voices, that pleaded with them, that they ignored and didn’t give a second thought to!